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In 2005, more sports and entertainment facility employees became certified in the TEAM training
program than in any other year in the organization's history. Nearly 24,000 ushers, ticket takers,
guest services employees, security personnel, suite attendants, and beer servers completed the training
program.
Over 20% of employees trained have job functions in the facilities other than serving alcohol.
Leagues represented in this training accomplishment include MLB, MLS, NBA, NFL, and NHL. Concessionaires
represented include Aramark, Centerplate, Diamond Creations, Levy Restaurants, MGR Food Service,
Restaurant Associates, and Sportservice. Also represented are Clear Channel Entertainment venues.
Those teams, facilities, concessionaires, and individual trainers who trained the most employees are being
recognized by their leagues and companies over the next several months. To see the complete list of all
2005 training award winners,
click here.
Each month in 2006, TEAM will host Instructor Development Program (IDP) workshops at sports and entertainment
facilities across the country. By attending and passing the trainer certification exam, facility and concessionaire
managers become certified TEAM trainers for a period of two years. Trainers receive all the materials necessary
to conduct team training in effective alcohol management at their facility for their staff. Here is the schedule of upcoming workshops:
- January 11th and 12th in Cincinnati, OH at the Great American Ball Park, home of the Cincinnati Reds
- January 31st and February 1st in New York, NY at Yankee Stadium, home of the New York Yankees
- March 7th and 8th in Charlotte, NC at Bank of America Stadium, home of the Carolina Panthers
To register for an upcoming IDP,
click here.
TEAM is constantly looking for ways to improve its training program and make it more cost-effective for the teams,
facilities, and concessionaires that participate. In 2006, new features and functionality will be made available,
like a mid-certification refresher course for employees, online exams for both trainers and employees,
online manual orders and registrations including credit card payment, and greater reporting functionality.
But before all the new features are available, TEAM is starting the year off by lowering our prices for
employee manuals. Here are the new prices for employee manuals (prices are per manual).
- Standard Price $13.00
- Bulk Discount for 500+ $12.50
- Bulk Discount for 1,000+ $12.00
- IAAM or SMA Member Discount $12.00
To see prices for IDP registration,
click here.
TEAM Coalition is thrilled to welcome our newest board member - Contemporary Services Corporation.
CSC is the world's premier provider of crowd management and guest services, specializing in events
and entertainment services. CSC's innovative approach has had an impact everywhere and its yellow
jacket appearance has been copied the world over. The crowd management industry recognizes CSC for
its leadership and contributions, and TEAM is honored to have CSC join the board. To see the complete
list of TEAM Coalition member organizations,
click here.
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