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TEAM Coalition is pleased to provide our trainers with a new Participant Refresher Course. This abbreviated training course emphasizes all the key concepts of TEAM training including the following:
- Looking for guests showing warning signs of impairment or who have a high tolerance
- Understanding how alcohol is absorbed in the body and how different people can be affected by alcohol differently
- Knowing what YOUR FACILITY POLICIES are and how to enforce them
- Intervening with guests who need help or who may harm themselves or others
- Communicating with co-workers, supervisors or other employees in the building when you see a problem
The refresher course incorporates new video scenes to keep the alcohol management message fresh and current for your employees. Please take the time to watch the new video BEFORE training the refresher course.
The refresher course was designed for trainers to review with their employees and volunteers BETWEEN certification years. We trust that this will be a valuable tool for our trainers and participants.
To download any of the TEAM training materials, including this Refresher Course documents - both the Participant Guide and the Trainer Guide - as well as the Standard Training Course PowerPoint file with the introduction video, please go to our Alcohol Management Training Tools website.
 Shonda Andrews joined TEAM September 2010, as our new Program Associate. Shonda is originally from the sunny beaches of Jacksonville, NC and received a degree in Communications Studies from UNC Greensboro.
Shonda is a former Charlotte Bobcats intern and has an invested loyalty to North Carolina sports, namely Duke Basketball, Carolina Panthers football and of course the Charlotte Bobcats!
She is looking forward to gaining a wealth of knowledge and experience here at TEAM Coalition. Please feel free to email Shonda and welcome her to the TEAM!
 TEAM would like to welcome Stadium Managers Association as its newest member organization.
Stadium Managers Association (stadiummanagers.org) is an organization dedicated exclusively to stadium operations and the promotion of professional, efficient and state-of-the-art management of stadiums around the world.
Click here for more details.
On September 23, 2010, TEAM Coalition recognized the NBA award winners for training certification and the Top 5 NBA teams for the most designated drivers during the 2009-10 season. The winners are:
- Dallas Mavericks, 17,203
- New Orleans Hornets, 6,300
- Sacramento Kings, 5,975
- Oklahoma City Thunder, 5,659
- San Antonio Spurs, 4,687
The TEAM Coalition presentation is available for online viewing or downloading. With the 2010-11 season just around the corner, we look forward to an even more successful season. Click here to see the details of the award presentation and winners of the 2009-10 Responsibility Has Its Rewards sweepstakes.
 TEAM Coalition, in partnership with MillerCoors was on deck for the HBCU Classics. Enthusiastic fans pledged to be responsible by never driving drunk and always having a designated driver. Thanks to all of the fans who made this pledge. You are not only protecting yourselves but your fellow football fans. Click here to view event details and see all the photos.
 With the first four games of the NFL regular season behind us, one more NFL team has filmed a designated-driver PSA with TEAM. The New York Giants and New Meadowlands Stadium asked fans to be the voice of responsibility at their game on September 26th at the New Meadowlands Stadium. Fans that signed-up to be designated drivers that day were also asked to go in front of the camera to help film a PSA that will be shown on the stadium video board during the rest of the season.
Thanks to the New York Giants, New Meadowlands Stadium, Anheuser-Busch, Delaware North Companies Sportservice and especially to all the Giants fans that helped out that day! Click here to see all the details about the PSA!
 At every home game this NFL season, Chicago Bears fans will have the unique opportunity to autograph a gigantic 10-foot tall football on display at the north entrance to Soldier Field.
Before signing this massive pigskin, Bears fans must commit to the Responsibility Has Its Rewards pledge to:
- Never drive drink
- Always have a designated driver
- Buckle up
- Demonstrate positive fan behavior
The Chicago Bears and their program partners - MillerCoors and TEAM Coalition - hope to have the entire football covered in fan signatures by the end of the regular season. Good luck Bears! Click here to view photos from the September 27, 2010 media event to kick-off the promotion.
 As Major League Baseball's regular season ends, so does the chance for fans to enter the Responsibility Has Its Rewards Sweepstakes. As we tally the number of fans who pledged to be designated drivers across the league, we are also identifying which Designated Drivers for the Season are in the running to win the grand prize - a pair of tickets to a game of the 2010 World Series®. And one runner-up Designated Driver for the Season will win a trip to the 2011 MLB All-Star Game® in Phoenix, AZ courtesy of Major League Baseball and TEAM Coalition. Click here for sweepstakes details.
Thanks to all 30 MLB Clubs and all the fans that pledged to be designated drivers throughout the season making this one of the most successful years to date!
This year's IAAM International Crowd Management Conference will be held on November 7-10 in Kansas City, MO. There will be a special presentation that will highlight the 3-day conference in regards to developing a guest services plan for your venue. The one-day training session in guest services management led by Disney Institute, recognized around the globe for teaching the premier Disney brand of business excellence, including quality guest experience will be held on November 9.
Click here to view the details about this exciting program!
TEAM Coalition offered new and recertifying trainers eighteen Instructor Development Program (IDP) workshops in our 2010 Fiscal Year (from October 1, 2009 to September 30, 2010). Thank you to all the sports and entertainment facilities across the country that generously hosted these two-day workshops.
Here is the schedule of upcoming IDP workshops:
- October 13-14, 2010: Progressive Field in Cleveland, OH
Registration Deadline: October 6, 2010
- December 15-16, 2010: Great American Ball Park in Cincinnati, OH
Registration Deadline: December 6, 2010
- January 12-13, 2011: Miller Park in Milwaukee, WI
Registration Deadline: January 4, 2011
- February 10-11, 2011: PETCO Park in San Diego, CA
Registration Deadline: February 3, 2011
Click here to register for an upcoming IDP.
Continue to check our Web site as we regularly add dates to the IDP calendar.
We are always looking for facilities to host IDP workshops. The host receives two free registrations. Please let us know if you are interested in hosting a future IDP.
TEAM is frequently traveling to promote our efforts in effective alcohol management and positive fan behavior. Here
is the list of our upcoming events.
- October 22-23: IAAM Life Safety Council Meeting in Dallas, TX
- October 27: 2010 World Series Game One
- October 30: 2010 World Series Game Three
- October 31: New York Jets Designated Driver PSA Filming at New Meadowlands Stadium in East Rutherford, NJ
- November 7-10: IAAM International Crowd Management Conference in Kansas City, MO
- November 14-17: MLB Industry Meetings in Orlando, FL
Click here to see the online calendar.
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