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"Becoming a member of the TEAM Coalition sends an important message to our organization’s employees and to the communities in which we operate. Sportservice will continue to set a high standard when it comes to employee training, law compliance and creating a fan friendly environment."

--- Rick Abramson, President, Delaware North Sportservice

 

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  TEAM Master Trainers
 


TEAM Coalition Training Summary (PDF)

Gerald Barajas
Gerald Barajas is a Human Resources Manager for ARAMARK at Coors Field. Gerald has been certified as a TEAM trainer since 2001 and has trained over 5,500 employees in the TEAM program. Gerald became a TEAM Master Trainer in December, 2005.

Katie Bishop
Katie is the Human Resources Manager for Delaware North Sportservice at Miller Park in Milwaukee, and has been a TEAM trainer since April of 2004. Katie is responsible for training all employees and volunteers with Sportservice and has trained over 1,200 people to date. Katie became a Master Trainer in November of 2006.

Ryan Cellucci
Ryan Cellucci is a manager at Dolphin Stadium with Boston Culinary Group. Ryan has been certified as a TEAM trainer since 2003 and has trained more than 1,600 operations and concessions employees in the TEAM program. Ryan become a TEAM Master Trainer in February, 2006.

Marie Eslick
Marie is the Human Resources Manager for Delaware North Sportservice at Cleveland Browns Stadium, and has been a TEAM trainer since March of 2001. Marie is an essential member of the team that is responsible for training all employees and volunteers with Sportservice. Marie became a Master Trainer in July, 2004.

Susan Herold
Susan Herold is a manager for Delaware North Sportservice at Miller Park in Milwaukee. She has trained more than 500 of her staff in TEAM's alcohol management program since she became a TEAM trainer in 2007.

Andy Konkle
Andy is the Director of Operations for Levy Restaurants for the Cleveland Browns Stadium. Andy has been a TEAM trainer since January, 2008 and a Master Trainer since May, 2008.

Randy Mayne
Randy Mayne is the Director of Event Services for The E Center in West Valley City, Utah whose primary tenant is the Utah Grizzlies of the American Hockey League. Randy is responsible for all “front of house” staff for all events including concerts, sporting events, corporate functions, and even some of the 2002 Winter Olympic events. Randy became a Master Trainer in 2003.

Aaron Schmitt
Aaron Schmitt is the Manager of Event Services for the Buffalo Bills at Ralph Wilson Stadium. Aaron has been certified as a TEAM trainer since 2006. He was also instrumental in increasing fan awareness of the Bills designated driver program during the 2006 season. The Bills hosted a "Responsibility Has Its Awards" event for fans during training camp. Fans filmed their own responsibility messages and a Public Service Message was produced as a result of the event. Click here to see the PSA. Aaron became a TEAM Master Trainer in April, 2007.

Bill Squires
Bill Squires is a consultant to the New York Giants and New York Jets at Giants Stadium at the Meadowlands Sports Complex in East Rutherford, New Jersey. Giants Stadium is one of the most active stadiums in the country, housing four professional franchises. It is the only facility that has two National Football League franchises, in addition to Major League Soccer's Metro Stars. Bill attended one of the first training sessions while working for the New York Yankees in May, 1987. Bill has been a Master Trainer since January, 2000.

Julie Taylor
Julie Taylor is the Director of Guest Services and Diamond Suites for the Chicago White Sox. Julie has played an active role in the development of the training curriculum, and has been a TEAM Master Trainer since November, 1998. Julie trains over 1,500 employees at U.S. Cellular Field annually.


Anne Wheat
Anne Wheat is the Manager of Guest Services and Diamond Suite Operations for the Chicago White Sox and has been a TEAM trainer since January of 2000. In addition to having trained over 3,000 seasonal staff members, Anne has been working in guest services in various organizations, including professional theater and retail stores, for more than 10 years. At U.S. Cellular Field, Anne addresses guest concerns, trains all seasonal staff, oversees the operations of more than 100 suites, and assists in communications with the caterer and concessionaire in the facility. Anne became a TEAM Master Trainer in May, 2005.


 
 
 

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